| Marketplace |
Returns policy
| Returns & Exchanges |
Refund Policy:
In accordance with EU regulations the shopper has the right to cancel within seven days of their contract with us, or seven days of receipt of the goods (whichever is the longer).If you do cancel your order, you will have their payment returned , to return your goods please follow the procedures below.
Returns:
We believe in offering the Very Best Value, Quality and Service, you may return unused items for a refund, or exchange within 7 days from the date of purchase . Please include a copy of the receipt along with the unused product and original packaging.
To Return or Exchange an item by Mail:
Box the item securely. The original invoice is required. Enclose the invoice plus all original packaging and accessories.
Address your package by using the return
We will issue a credit to the original credit card for the cost of the item . Please allow 10 to 15 business days for the credit to appear on your credit card statement. Shipping charges are not refundable, and shipping will be charged for the new items(s) sent.
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Damaged or Goods
If goods are received damaged or fauly, then contact 2Ufast as soon as possible. Post the damaged or faulty item to us, which must be kept in ORIGINAL PACKAGING. A replacement will be dispatched after receipt of damaged goods, provided it is in stock and return postage will be reimbursed.
All products come with a one year guarantee and can be returned directly to the manufacturer, however 2Ufast customer service department are happy to deal with this on your behalf. |